You can view the general status of e-mails sent from PlusPortals for a selected date range. With this information, you can observe how users interact with your school's e-mails.
To view the status of e-mails, follow these steps:
On the navigation bar, click Miscellaneous > E-Mail Analytics.
The Statistics tab opens.
- Under Events, select the check boxes for the events you want to view. (For more information on event types, see E-Mail Event Types.)
Under Date Range, click to set the Start Date and End Date, or leave the default dates.
The default date range is the beginning of the month to the current date.
- Under the graph, set the x-axis interval by selecting Days, Weeks, or Months.
E-Mail Analytics data represents information received from users' external e-mail service providers. This data does not include information from PlusPortals' internal e-mail, so actions performed by recipients within PlusPortals are not reflected on the Statistics tab, the Activity Feed tab, or the Suppressions tab.